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NYSE: TRIO 61.84 down −0.47 (−0.75%) Close 2 Nov 202603 Division · Toronto
TriOptimum Network Services designs, builds and runs networks and data centres for organizations that cannot afford to go offline: hospitals, transit authorities, banks, research institutions, and every other TriOptimum division.
3.1
Design, installation and round-the-clock operation of wide-area and campus networks, with a single service desk and contractual availability of up to 99.99 percent. TNS runs 49,000 managed sites, from rural clinics to the trading floors of three central banks.
3.2
Secure space, power and cooling in nine data centres, from a single rack to a dedicated hall, with carrier-neutral interconnection in every facility. Toronto DC1 and Toronto North together have room for more than 14,000 racks.
3.3
Private, encrypted links between a customer’s sites, clouds and data centres, provisioned in days and monitored from the network operations centre in Toronto.
3.4
A single secure channel through which a customer’s engineers and approved contractors can maintain every system the customer operates, wherever it is installed.
Service notice New connections to the Unified Maintenance Fabric are paused while the independent review of maintenance practices takes place.
Our first data centre opened in 2001 in a former printing works on the Toronto waterfront. It houses the TNS network operations centre, which watches every managed network and every rack we run, in every country, around the clock.
DC1 has six data halls on three floors, two per floor, with 1,152 rack positions in all. It was refitted in 2019 and again in 2024, when the halls were re-engineered for high-density loads of up to 40 kW a rack. A carrier-neutral meet-me room connects 23 network providers, and two independent plant rooms draw on 56 MW of utility supply from two substations to deliver 38 MW of critical IT load.
Visits to DC1 are by appointment for customers and accredited auditors. Tours for students run twice a year through the graduate programme.
| Facility | Location | Opened | Capacity | Notes |
|---|---|---|---|---|
| Toronto DC1 | Toronto, Canada | 2001 | 38 MW | Network operations centre |
| Toronto North | Vaughan, Canada | 2025 | 64 MW | Opened 18 November 2025 |
| Chicago West | Elk Grove Village, United States | 2009 | 22 MW | |
| Ashburn 2 | Ashburn, United States | 2016 | 30 MW | |
| Halsworth | Halsworth, United Kingdom | 2003 | 9 MW | Serves TriOptimum corporate systems |
| Slough | Slough, United Kingdom | 2012 | 16 MW | |
| Frankfurt | Frankfurt am Main, Germany | 2014 | 14 MW | |
| Singapore | Singapore, Singapore | 2018 | 11 MW | |
| Chiba | Inzai, Japan | 2021 | 8 MW |
Certifications: ISO/IEC 27001:2022 · ISO 22301:2019 · ISO 50001:2018 · SOC 2 Type II · PCI DSS v4.0 (Toronto DC1, Toronto North, Ashburn 2) · Uptime Institute Tier III (Toronto North).
From 2019 until 2026, TNS hosted public-interest infrastructure at no charge in its Toronto data centre. The largest such service was a transit relay for Glossia, the open encrypted messaging protocol developed by Frothly, admitted to the network directory in May 2019 under Frothly’s public-interest hosting program.
The relay was removed from the directory in August 2026 after a conformance check. TNS has decided not to seek readmission. You can read our statement and the relay’s entry in the Glossia relay directory.
Head office
TriOptimum Network Services Inc.
251 Harbourfront Way
Toronto, Ontario M5J 0B7
Canada
Sales
tns.sales@trioptimumcorp.com
+1 416 106 5824
Service desk
Customers with an active service: call the NOC on the number in your service agreement.